Spalopia

The stay dates are already confirmed with the hotel and you don't have to do anything. Just go to the Hotel on the selected date with your ID and your email to check-in.

On the other hand, to enjoy the Spa experience it is necessary to contact the center in advance to book the services.

Below we tell you how to request the date booking with the Spa:

Step 1:In the purchase confirmation email you have a PDF attached with all the information. Look for the reference number of your Spa voucher before calling them. If you don't know where to find it, click

Step 2:Once you have identified the locator, you just need to call the center and book informing that you have a Spalopia voucher with the selected dates for the stay. They will ask for the voucher reference number and will find the best slot in their schedule to enjoy the Spa service during your stay.

You have the Spa contact details in the purchase email, as well as in the attached PDF Voucher.

You must always book by telephone with the spa, informing them that you have a Spalopia voucher.
The spa's phone number is available on the website at any time. Don’t forget to bring your voucher to the centre.

The expiry date is printed on the voucher, and ideally you should redeem it while enjoying your stay at the chosen hotel. If, for any reason, you cannot or decide not to redeem it, you can do so later without any issues.

No, it is not necessary. The booking is already confirmed with the hotel; you simply need to arrive at check-in time with your ID and your email to show them the booking reference.
If you still wish to contact the hotel to resolve any queries, you have the phone number in the confirmation email to get in touch with them.

How can I redeem my Hotel + Spa Spa break?

Below we tell you how to request the date booking with the Spa:

Frequently Asked Questions

How do I book the spa service?

When does my spa voucher expire?

Do I need to contact the hotel to confirm my booking?

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Spa Gift Vouchers &

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