Privilege Retiro al Paraíso

If you would like to purchase a gift voucher and have it sent to your home in a wrapped gift box, please contact us via email at experienciasluxury@calmluxury.com, indicating your full name, contact phone number, and shipping address.Shipping will incur an additional cost (please enquire), and delivery time is estimated between 48 to 72 hours. The spa is not responsible for potential delays caused by the courier service.Our therapists are both male and female. If you have a preference, you must let us know at least 48 hours before your appointment so we can try to accommodate your request and reorganize our therapists accordingly. We will do our best to meet your request, but please understand that our services are strictly professional and performed by qualified experts in massage and aesthetics.We will make every effort to fulfill your wishes, but we cannot guarantee them 100%. If no preference is indicated, we cannot guarantee last-minute changes, and in case of refusal to receive the service due to this reason, the cancellation policy will be applied.We appreciate your understanding, as each booking involves a dedicated team working to ensure a flawless experience and that you enjoy a truly unique moment.Due to therapist scheduling and agenda management, you may receive a call from our spa to modify the time of your reservation if you've made a direct booking or purchased a gift voucher. These cases are exceptional, but we want to inform you in advance as we carefully manage our spa schedules to ensure you live a Unique Experience.