Thalasso Experience

Booking conditions and access requirements Thalasso Experience:

• Gift vouchers are not valid for redemption with the birthday promotion.
• Gift vouchers are valid for 1 year from the date of purchase and are non-refundable.
• It is necessary to prove your stay at the Hotel if you choose the guest mode.
• It is compulsory to book in advance. For security reasons we will not attend without prior reservation. Online reservations: www.lopesan.com (if you wish to redeem a gift voucher or take advantage of the birthday promotion, please indicate this in the ‘comments’ section of your reservation) Tel: 0034-928563232 Email: om.villadelconde@lopesan.com
• Bookings must be cancelled 24 hours in advance, otherwise 100% of the price of the service will be charged.
• The entrance to the 3-hour Thalasso Experience Circuit entitles you to a maximum continuous stay in the facilities of 3 hours, which cannot be divided.
• It is compulsory to wear swimming pool shoes. 
• Access is allowed from the age of 16 every day of the week. For children between 12 and 15 years old, access is allowed on Thursdays and Sundays ‘Family Day’.
• Minors must be accompanied by an adult at all times.
• The entrance to the centre is on the beach avenue. Access to the hotel swimming pools is not permitted.
• The use of the hotel car park is subject to availability.
• The Thalasso is not responsible for the loss or damage of your personal belongings, we recommend that you do not bring valuables with you.
• For access to the facilities you must read and accept the conditions of use and the self-assessment of fitness and physical capacity.
• IGIC included